What is an important technique to facilitate successful referral compliance?

Following up multiple times is a crucial technique for facilitating successful referral compliance. When it comes to perinatal mental health, patients may face a variety of barriers that can affect their willingness or ability to seek the referrals provided. These can include anxiety, stigma, logistical issues, or lack of understanding about the importance of the referral. By reaching out multiple times, a healthcare provider shows continued support and commitment to the patient's well-being, which can reinforce the importance of the referral and help address any concerns the patient may have. This not only serves to remind the patient about the necessary steps but also demonstrates that they are not alone in navigating their health care.

In contrast, referring patients just once does not provide the necessary reinforcement or support that many may need, and it does not account for possible changes in the patient's situation or mindset. Checking in once a month might not be frequent enough to maintain momentum towards compliance, especially if the patient is experiencing crises or has fluctuating motivations. Giving up after the first refusal sends a message that the patient's needs are not worth continued effort, potentially leading to missed opportunities for treatment and care.